FAQ


What forms of payment do you accept?
All major credit cards and PayPal.


What is your shipping policy?
Our jewelry is shipped via USPS Priority Mail and costs a flat rate of $5. This rate stays the same for one item or multiple items. Your package will arrive within 1-3 business days within the US. International shipping cost is $10 flat rate. Arrival time varies widely based on location, but usually takes a few weeks. Expedited shipping is also available. Please contact me prior to ordering to make arrangements. Keep in mind that some items in the shop are handmade to order and these items require 3-5 days production time before shipping. (The item description will specify if it's ready to ship or made to order.)


What is your return policy?
If for any reason you are unsatisfied with your jewelry, you may return it within 15 days from date of purchase (international orders extended to 3 weeks from date of purchase). Buyer is responsible for return shipping costs. The returned item may be exchanged for a full refund (minus shipping) or exchanged for another item. No returns are accepted on custom orders.


Do you charge sales tax?

Saffron Creations does not charge sales tax on orders placed outside the state of Pennsylvania.

Orders placed within the state of Pennsylvania will be charged 8% sales tax (6% Pennsylvania sales tax and 2% Philadelphia sales tax). Based on the state of Pennsylvania's origin-based tax laws, Saffron Creations is required to charge Philadelphia's tax rate because we are based in Philadelphia.


Embracing vintage, upcycled materials…
Saffron Creations' jewelry is made from actual vintage tins, trays and canisters that were once used as everyday household items. You may find variances in the artwork such as tiny scratches and dings.